Are your panel firm complying with their SLA?
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Auditing your own solicitor’s files and/or invoices can be very time-consuming and not very cost effective, especially where the number of invoices which you may be dealing with is significant. Phoenix Legal Services have developed systems and processes which have enabled us to provide a speedy and cost-effective auditing service that helps our clients quickly identify any anomalies, deal with them accordingly and give them reassurance that they are not going to pay more than what is appropriate.